JosipKontaArt - Terms of use

Terms of use

TERMS OF USE

1. INTRODUCTION

1.1. What is our role

Josip Konta Art d.o.o. is the exclusive representative of the artist, academic sculptor and painter Josip Konta (hereinafter: Artist).

The company Josip Konta Art d.o.o., Croatia, Zagreb, Radnicka cesta 80 (hereinafter: Josip Konta Art d.o.o.) performs the service of selling copyright artworks of Josip Konta (hereinafter: Artworks) by delivering the ordered Artworks without storage directly from the Artist to the Customer. The supplier of the purchased Artworks is Josip Konta Art d.o.o. from Zagreb in the name and on behalf of the Artist.

1.2. Types of artworks

The Artworks in our offer can be sculptures, oils on canvas, graphics, and pastel drawings. In the text, the term Artwork includes all types of art that may be in our offer - sculptures, oils on canvas, graphics, or pastel drawings, unless otherwise indicated, in which case the text will write Artwork type of sculpture, Artwork type oil on canvas, Artwork type graphics or Artwork type pastel drawing.

The sculptures in our offer are usually made in patinated bronze, unless otherwise indicated. Oils on canvas and pastel drawings on offer can be framed or frameless, or as will be indicated in the descriptive text.

1.3. Editions

All sculptures by Josip Konta, modeled in plaster, are handmade unique sculptures. Unique sculptures are not intended for sale. Josip Konta’s sculptures made of patinated bronze can only be original copies, made up to eight original copies (editions 1/1 - 1/8) intended for sale, and up to four author's copies (editions EA I/IV - IV/IV) which they are not commercial, i.e. they are not intended for sale.

Oils on canvas and pastel drawings are unique works of art. Graphics are made in limited editions.

1.4. The way our Internet store works

The website www.josipkontaart.com is owned by Josip Konta Art d.o.o. The activity of the Internet store https://josipkontaart.com/en/josip-konta-art-buy-online, which is part of the website www.josipkontaart.com, is to perform the service of selling Artwork in such a way that the Artwork is sold without storage, directly from the Artist, delivered to the Customer. The supplier of the sold Artworks is Josip Konta Art d.o.o. from Zagreb.

The website www.josipkontaart.com, to which the Internet store belongs https://josipkontaart.com/en/josip-konta-art-buy-online can be used for your private use without any fees for use, and according to the conditions stated here and rules. By using the www.josipkontaart.com Internet store, you agree to the Terms of Use stated here, and undertake to abide by them.

Josip Konta Art d.o.o. through the Internet store it enables the purchase of the range of Artworks on offer. The service consists of providing information services and content management, promotion, sales, billing and organizing delivery with external associates.

1.5. How to become a customer

The Customer is considered to be any person who electronically orders the Artwork or Artworks, fills in the required information and sends it successfully through the digital Registration Form, as a Registered User or as a Guest User, for which an order confirmation will be sent to the Customer's e-mail address.

1.6. About the Contract

The Contract enters into force and is binding from the moment the user accepts the offer of Josip Konta Art d.o.o. in one of the following ways:

- - by completing the order and making a card payment as a Registered User at https://josipkontaart.com/en/josip-konta-art-buy-online
  - by completing the order and making a card payment as a Guest without registration at https://josipkontaart.com/en/josip-konta-art-buy-online
  - by completing the order and making the payment as a Registered User according to the offer received via the email address This email address is being protected from spambots. You need JavaScript enabled to view it.
  - by completing the order and making payment as a Guest without registration for the offer received via email This email address is being protected from spambots. You need JavaScript enabled to view it.
  - by completing the order and making payments as a Registered User via PayPal
  - by completing the order and making payments as a Guest without registering via PayPal

Upon concluding the Contract, the user will be provided with:

- - confirmation of the concluded Contract, ie pre-contractual notice from Article 57, paragraph 1 of the Consumer Protection Act (The People's Newspaper, No. 41/2014, 110/15)
  - these Terms of Use
  - notice of the Customer's right to unilateral termination of the Contract with the Form for unilateral termination of the Contract referred to in Article 61, paragraphs 1 and 2 of the Consumer Protection Act

1.7. Selling price

The selling price is expressed in the Croatian national currency, the Croatian kuna (HRK), including VAT. In the description of Art, for your easier comparison, the prices in US dollar (USD) and euro (EUR) are informatively shown, which are not binding for Josip Konta Art doo, since certain deviations are possible due to exchange rate differences in relation to the selling price expressed in Croatian Kuna (HRK).

1.8. Exchange rate fluctuations

Josip Konta Art d.o.o. is not responsible for any daily exchange rate differences. Josip Konta Art d.o.o. will invest maximum engagement to regularly update the course. The status of exchange rates can be checked at the location https://www.hnb.hr/temeljne-funkcije/monetarna-politika/tecajna-lista/tecajna-lista, i.e. the exchange rate list of the Croatian National Bank, Trg hrvatskih velikana 3, Zagreb, Republic of Croatia. On the day of sale, only the price expressed in Croatian Kuna (HRK) is valid.

1.9. Our right to change these Terms of Use

We instruct Visitors/Users/Customers to familiarize themselves with these Terms of Use before purchasing and to check them regularly in order to be aware of all rights and obligations. Josip Konta Art d.o.o. reserves the right to change these Terms of Use at any time without prior notice and will not be liable for any possible consequences arising from such changes. These changes take effect by posting on the website www.josipkontaart.com.

Josip Konta Art d.o.o. reserves the right to terminate the service and change the content as well as other services and subpages that are an integral part of www.josipkontaart.com including the associated Internet store, at any time without prior notice and will not be liable for any possible consequences arising from such changes. These changes take effect upon publication on this website.

Josip Konta Art d.o.o. reserves the right to change, restrict or terminate the provision of the service www.josipkontaart.com at any time without prior notice, including in part or may completely restrict access as well as the provision of certain services to Visitors/Users/Customers who violate the provisions of these Terms of Use.

1.10. Who is allowed to use our website

Use of the services of www.josipkontaart.com is approved exclusively for adults. The use and use of www.josipkontaart.com by children or minors is not allowed, and parents and/or guardians are obliged to take care of it, otherwise they assume all rights and obligations arising from such use, and Josip Konta Art d.o.o. is not responsible for the possible consequences of such use.

1.11. Terms of use of our photos

Josip Konta Art d.o.o., i.e., www.josipkontaart.com does not guarantee that the photographs of any offered Artwork fully visually correspond to the appearance of the Artwork in reality. The reason for this is the technical limitations of the device on which the photograph was taken, i.e. the technical limitations on which the photographs are viewed, for example, these may be software limitations, various calibrations of monitors of technical devices on which the contents of the Internet store are viewed, lighting during photography, reflection of the environment during photography and similar. For these reasons, minor deviations in color shades are possible.

1.12. Possibility of unintentional errors in the text

We are not responsible for possible unintentional errors in the description of the Artworks. There may be slight differences between the Artworks in reality in terms of dimensions and the same Artworks described on this site due to the use of a different approach to measuring the dimensions of the Artworks and or different calibrations of measuring instruments. These differences can be exceedingly small and do not affect the overall impression of the Artwork. All descriptions are checked regularly and in detail.

2. TERMS OF SALE

2.1. Concluding a sales Contract

These Terms of Use as well as individual terms of sale indicated with information on certain Artworks represent the offer of Josip Konta Art d.o.o. through the Internet store www.josipkontaart.com for concluding the Contract, and the User as the Buyer by his registration, concluding the order or in any other way determined by these Terms of Use accepts it, whereby it is considered that the Contract between the Buyer and Josip Konta Art d.o.o. has been concluded, and according to the conditions of sale stated in these Terms of Use.

The subject and commercial purpose of the Contract is the purchase of the selected Artwork or Artworks through the Internet store www.josipkontaart.com with payment of the appropriate fee, or the price of the product and/or service. The contract is concluded by means of remote communication (Contract concluded at a distance) through: communication via Internet store, e-mail, telephone with human mediation and/or without it.

The Contract enters into force and is binding from the moment the user accepts the offer of Josip Konta Art d.o.o. in one of the following ways:

by completing the order and making a card payment as a Registered User at https://josipkontaart.com/en/josip-konta-art-buy-online
by completing the order and making a card payment as a Guest without registration at https://josipkontaart.com/en/josip-konta-art-buy-online
by completing the order and making the payment as a Registered User according to the offer received via the email address This email address is being protected from spambots. You need JavaScript enabled to view it.
by completing the order and making payment as a Guest without registration for the offer received via email This email address is being protected from spambots. You need JavaScript enabled to view it.
by completing the order and making payments as a Registered User via PayPal
by completing the order and making payments as a Guest without registering via PayPal

Upon concluding the Contract, the user will be provided with:

- - confirmation of the concluded Contract, ie pre-contractual notice from Article 57, paragraph 1 of the Consumer Protection Act (The People's Newspaper, No. 41/2014, 110/15)
  - these Terms of Use
  - notice of the Customer's right to unilateral termination of the Contract with the Form for unilateral termination of the Contract referred to in Article 61, paragraphs 1 and 2 of the Consumer Protection Act

2.2. Terms of registration as a Registered Customer

The registration option allows the storage of data that will be used when ordering for contact, delivery or for advertising information about Artworks and special offers. Also, registration later ensures easier and simpler execution of orders.

In the process of registration or creation of a user account, the User/Customer is obliged to choose the name or name under which they will provide services and choose a security password and provide a valid e-mail address. All information required to register or create an account must be true, and the use or use of other people's data is expressly prohibited.

The registration or account is created for one person only and it is not allowed to communicate registration or account information to third parties. The User/Customer is obliged to keep information about their security password and user account. The use of someone else's registration or account is not allowed.

For violating the provisions of the Terms of Use from this chapter, Josip Konta Art d.o.o. reserves the right, at its sole discretion, to terminate the registration or user account of the User/Customer, without obligation to compensate the user for any cost or damage.

2.3. Contract termination

The Customer may unilaterally terminate the Contract no later than 14 (fourteen) days from the date of concluding the Contract, without stating the reasons. That is, 14 (fourteen) days from the day when the Customer or a third party designated by the Customer, who is not a courier service, the Artwork that is the subject of the Contract, is handed over in possession.

After the period of 14 (fourteen) days from the day of concluding the Contract, i.e. from the day when the Artwork which is the subject of the Contract is handed over to the Customer, the Customer has no right to unilateral termination of the Contract.

If the subject of termination of the Contract is Artwork that is damaged after delivery to the Customer, i.e. after the handover by the courier service, and since the Customer is obliged to inspect the delivered Artwork during the handover, the Customer is not entitled to unilateral termination of the Contract.

2.4. Notice regarding termination of the Contract

In order for the Customer to be able to exercise the right to unilateral termination of the Contract, he must notify Josip Konta Art d.o.o. on its decision on unilateral termination of the Contract before the expiration of the term by an unambiguous statement sent by registered mail (to Josip Konta art studio, Dalmatinska ul. 7, 10000 Zagreb), or by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it., in which the Customer will state his name and last name, address, telephone number and e-mail address, and you may also use the above written Form for unilateral termination of the Contract.

Form for unilateral termination of the Contract (DOWNLOAD HERE) the Customer may electronically fill in and send, in which case Josip Konta Art d.o.o. will, without delay, send back to the Customer a confirmation of receipt of notification of unilateral termination of the Contract by e-mail.

2.5. Terms of return of funds to the Customer

In case of fulfillment of conditions for unilateral termination of the Contract, refunds will be made to the Customer in the amount received from him, not including delivery costs, without delay, within 14 (fourteen) days from the day when Josip Konta Art d.o.o., or www.josipkontaart.com, receive the Customer's decision on unilateral termination of the Contract. The refund will be made in such a way that the Customer does not bear any costs in relation to the refund, other than the cost of transport. Refund Josip Konta Art d.o.o. will perform only after the Artwork is returned and inspected in what condition it is in view of the fulfillment of the conditions of the right to unilateral termination of the Contract.

Josip Konta Art d.o.o. do not bear any costs of fees by the Customer's bank and the like, which the Customer may have when returning the funds.

2.6. Address for return of Artwork

The Customer is obliged to deliver the Artwork to the address of the Artist; JOSIP KONTA art studio, Dalmatinska ul. 7, HR-10000 Zagreb, Croatia,

without delay, and in any case no later than 14 (fourteen) days from the day when according to Josip Konta Art d.o.o., or www.josipkontaart.com, the Customer sent its decision to unilaterally terminate the Contract. All direct and indirect costs of returning the Artwork are borne by the Customer. Shipments sent by cash on delivery will not be picked up and it is considered that the Customer has not returned the Artwork.

2.7. Shipment return costs

We instruct the Customer that before accepting the offer and concluding the Contract with Josip Konta Art d.o.o. check the costs of sending the shipment in case of return due to termination of the Contract. All the necessary data related to the shipment (box dimensions and shipment weight) for the exact calculation of the cost of returning the shipment to the sender are available at https://josipkontaart.com/en/josip-konta-art-buy-online for each Artwork

The Customer is kindly asked, if there is any ambiguity, to call us at the phone number +385951144444 or send an inquiry to This email address is being protected from spambots. You need JavaScript enabled to view it. before the termination of the Contract in order to further explain the procedure for returning the Artwork.

2.8. Responsibility for impairment

The Customer is responsible for any impairment of the Artwork resulting from the handling of the Artwork. In case of damage to the original packaging, the amount of the refund will be reduced by a percentage corresponding to the value of the original packaging. In that case, you will be notified.

2.9. Possibility of a lawsuit for business damage

We refer the Customer to the possibility of a lawsuit for business damage in case of missed sale of the Artwork type of sculptures, oil on canvas and pastel drawing to another buyer during the process of termination of the Contract since the Artwork is not in the possession of Josip Konta Art d.o.o. during the process of terminating the Contract.

2.10. Terms and procedure of purchase

The Customers are kindly instructed to become fully acquainted with all the characteristics of the Artwork before purchasing. Customers are free to request any additional information about the Artwork they are interested in, in order to eliminate any unknowns. Each Artwork can be physically viewed at the location of JOSIP KONTA art studio or at the location of the art exhibition where the Artwork is on display.

Josip Konta Art d.o.o. will be happy to give the Customer all the necessary information. In that case, we direct the Customer to contact us through This email address is being protected from spambots. You need JavaScript enabled to view it. or on the phone number +385951144444.

The main characteristics of the Artworks, conditions of use, prices, special benefits, methods of payment and methods of delivery relate to the Artworks on offer and are valid at the time of the order, i.e. the activation of the Contract. The above informations will be indicated with each Artwork.

2.11. Selling price

The price of the Artwork, which includes the amount of VAT, is visible in the shopping cart before concluding the order. All information on the purchase confirmation based on the electronic order will be delivered to the Customer's e-mail address specified in the registration/order procedure or in the purchase basket when entering data when concluding the order.

The selling price is expressed in the Croatian national currency, the Croatian kuna (HRK), including VAT. A calculator is available to convert the sales amount into the currencies of other countries, for your easier comparison. Pay attention to the default way of entering a numerical amount in the calculator. The sales prices thus obtained in the currencies of other countries are informative and not binding on Josip Konta Art d.o.o., as certain minor deviations are possible due to exchange rate differences in relation to the sales price expressed in Croatian kuna (HRK). Only the exchange rate of the Croatian National Bank is relevant.

The same price of all items will be stated on the Invoice and dispatch note, that will be sent along with the Artwork.

2.12. Order confirmation notification

If the Customer does not receive the order confirmation notification, there is a possibility that he has entered his e-mail address incorrectly. We kindly ask the Customer to check the spam section.

In case you still have not received the order confirmation notification within one hour, please contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it. or on the phone number +385951144444 to help with the realization of the order.

2.13. Purchase without registration

It is possible to purchase without registration after the Customer has read and accepted this Terms of Use.

2.14. Data protection during purchase

Josip Konta Art d.o.o. undertakes to respect the anonymity and privacy of the Visitor/User/Customer of the www.josipkontaart.com website and will use and process the data exclusively for the purpose and purpose specified in these Terms of Use. The website www.josipkontaart.com may collect personal data of the User/Customer, such as name, address, personal identification number, telephone number or e-mail address only if the User/Customer voluntarily provides the same to www.josipkontaart.com.

The website www.josipkontaart.com will use the stated data exclusively for the purpose of fulfilling contractual obligations and the best possible insight and understanding of individual needs, habits and requirements of the User/Customer as well as further development and better provision of all services www.josipkontaart.com. The website www.josipkontaart.com collects, processes, and publishes data on Users/Customers related to the use of www.josipkontaart.com without disclosing the identity of the User/Customer and / or personal data that enables the disclosure of the identity of the User/Customer.

The website www.josipkontaart.com collects and records data on the IP address (Internet ProtocolAddress) of the user or on the location of the computer for the purposes of system administration, troubleshooting, confirmation of downloading content or improving the technical aspects of the Internet service. The website www.josipkontaart.com will automatically record data on the habits of use of www.josipkontaart.com by the Visitor/User/Customer, including a log file on the attendance of certain pages and/or content. Such data will be used by www.josipkontaart.com exclusively for the purpose of improving its service and adjusting and individualizing promotional activities according to the needs of individual Users/Customers.

2.15. Communication with Customers for promotional purposes

By Registering or concluding the Contract, you agree that www.josipkontaart.com may notify you by e-mail about changes or additions to the content of the site, special offers or changes in the manner of providing the service.

The User/Customer may at any time revoke the said consent by sending a request to This email address is being protected from spambots. You need JavaScript enabled to view it. in which the word "CANCELLATION" is written.

3. DELIVERY AND TERMS OF DELIVERY

3.1. Shipping costs

The costs of delivery to the address of the Customer shall be borne by Josip Konta Art d.o.o., within the deadlines in accordance with the conditions specified in these Terms of Use, unless otherwise indicated. Delivery time is the time frame within which Josip Konta Art d.o.o. ship the purchased Artwork to the Customer.

3.2. Artworks packaging

The ordered Artwork or Artworks are packaged in such a way that they cannot be damaged by the usual manipulation in international transport/delivery. We pack each of your ordered Artworks in wooden crates and additionally protect them with specialized transport packaging. You do not have to worry; your Artwork will arrive in a tidy/undamaged condition as soon as possible - this is our responsibility and our mission.

3.3. Shipping deadlines

The deadline for shipment of the purchased Artwork, in the entire territory of Croatia is 7 working days (Saturday and Sunday excluded)from the date of payment received, in accordance with the delivery deadlines of DHL Express and other delivery services. Delivery time of Artwork for places that are under a special delivery regime, the delivery time may be longer than 7 working days, in accordance with the delivery deadlines of DHL Express or other delivery services, of which we will inform the Customer.

The deadline for shipment of purchased Artwork worldwide is 10 working days (Saturday and Sunday excluded) from the date of payment received, in accordance with the delivery deadlines of DHL Express and other delivery services. The delivery time for places that are under a special delivery regime, the delivery time may be longer than 10 working days, in accordance with the delivery deadlines of DHL Express or other delivery services, of which we will inform the Customer.

In the event of a change in the delivery deadline or any other important circumstances for the execution of the order, the Customer will be notified immediately by our Customer Service.

3.4. Customs costs

Josip Konta Art d.o.o. does not bear the possible costs of customs cleared in other countries. Josip Konta Art d.o.o. has no obligation to anticipate such costs and therefore disclaims them entirely. The cost of customs clearance and any accompanying costs due to the administrative requirements of the country of destination shall be borne exclusively by the Customer. We instruct Customer to familiarize themselves with the amount of customs duties and possible additional costs when purchasing Artworks without delay in their country.

3.5. Shipment delay

Josip Konta Art d.o.o. is not responsible in case of shipment delay caused by emergencies or force majeure, such as pandemic, epidemic, earthquake, flood, fire, state of war, coup, political crisis, strike, protest or other emergencies that significantly disrupt the functioning of civilian society. In situations of force majeure, Josip Konta Art d.o.o. will, in agreement with the Customer, make every effort to deliver the Artwork to the Customer.

3.6. Place of dispatch of Artwork

The Artworks will be shipped to the Customer directly from the Artist's studio, i.e., the logistics service will pick up the Artworks directly from the location of the Artist's studio. The location of the Artist's studio is JOSIP KONTA art studio, Dalmatinska ul. 7, Zagreb, Croatia.

3.7. Artwork insurance

The Artworks are insured in transport up to the amount agreed with the logistics service, about which the Customer will be informed.

3.8. How to pick up shipment

The Customer is obliged to inspect the packaging of the shipment before collection. If the packaging of the shipment has visible serious damage/defects, we recommend that the Customer refuses to receive it, because there is a possibility that the Artwork within such packaging is damaged. By rejecting the receipt, the delivery service will fill in the Damage report and return the shipment to Josip Konta Art d.o.o., noting that the shipment contains a significant defect, i.e. damage, due to which the Customer refused to receive the shipment.

3.9. How are the delivery deadlines for Artworks determined?

Josip Konta Art d.o.o. strives to deliver the Artwork to the Customer in the shortest possible time, if possible, shorter than the deadline we have offered in this chapter Delivery and delivery conditions.

We strive to follow the rule that the Artwork is delivered to the Customer within 4 to 5 working days from the date of shipment.

In addition to the preparation and packaging of the Artwork, the deadline for dispatch of the Artwork includes the deadlines for obtaining the necessary supporting documentation for the purchased Artwork, which must be obtained from the Ministry of Culture of the Republic of Croatia (hereinafter: Ministry) for the country to which the Artwork will be delivered.

Considering that obtaining the documentation depends on the Ministry, in case of an extreme situation where the obtaining of the necessary documentation is delayed, and the cause of which is the Ministry, Josip Konta Art d.o.o. reserves the legal right to deliver the Artwork by transferring physical possession or control of the Artwork to the Customer, without undue delay, no later than 30 days from the conclusion of the Contract.

3.10. Picking up the Artwork in person at the Artist's Studio

Josip Konta Art d.o.o. will enable the Customer to personally pick up the Artwork in the Artist's studio, at the address JOSIP KONTA art studio, Dalmatinska ul. 7., Zagreb HR-10000, Croatia, in accordance with the previous agreement. In that case, we ask the Buyer to contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it. or on the telephone number +385951144444, in order to agree on the manner and date of handover of the Artwork.

The Customer must prove his identity through an ID card or passport before taking over the Artwork. The courier service that takes over the Artwork on behalf of the Customer must have a notarized limited power of attorney.

4. CUSTOMER COMPLAINTS

4.1. Contacts for complaint

Complaints regarding the lack of purchased Artwork and all other complaints can be made in writing by e-mail or regular mail:

- - to the e-mail address: This email address is being protected from spambots. You need JavaScript enabled to view it.
  - to the physical address: JOSIP KONTA art studio, Dalmatinska ul. 7, Zagreb HR-10000, Croatia

4.2. Customer complaints resolution options

In case of a justified complaint, the Customer has the following options:

- - termination of the Contract with refund of the amount paid. The cost of returning the Artwork and resending it to the Customershall be borne by Josip Konta Art d.o.o.
  - replacement for the same Artwork after the defects have been removed. The cost of returning the Artwork and resending it to the Customer shall be borne by Josip Konta Art d.o.o.
  - replacement for another Artwork in the same equivalent, i.e. with a surcharge or refund of part of the funds if necessary. The cost of returning the Artwork and resending it to the Customer shall be borne by Josip Konta Art d.o.o.

4.3. Terms of complaint

In case of damage and/or malfunction of the delivered Artwork, and before the return of the disputed Artwork as subsequent physical evidence, the Customer must send as many photos of the complained damage and/or malfunction as possible in the complaint report, in a minimum resolution of 1280 x 720 pixels (720p) to e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it.. If the Customer submits photos below the minimum resolution of 1280 x 720 pixels (720p) in the complaint report, we will not consider the complaint report complete, i.e. justified, and we will reject it. We kindly ask the customer for understanding because we need to have a detailed technical insight into reported complaint.

4.4. The cost of replacing Artwork

Josip Konta Art d.o.o. collects the complained, i.e. damaged, defective or incorrectly delivered Artwork at its own expense if it is determined that the complaint is justified and that the Customer has not affected the defect, damage or any other defect of the Artwork. In the event of a justified complaint within the deadlines set by the Civil Obligations Act of the Republic of Croatia, the entire cost of replacing the Artwork with a new or replacement, if agreed with the Customer, shall be borne entirely by Josip Konta Art d.o.o.

4.5. Appeal against resolution of the complaint

In case of a dispute over the justification of the complaint and/or authenticity of the Artwork, and if the Customer based on subjective assessment considers that he did not receive adequate Artwork and/or service, it is common in business practice to report the case to one of the competent institutions. The competent and official bodies then perform all the necessary checks to determine the correctness and compliance with applicable laws.

Upon the issuance of the decision, both parties, the Customer and Josip Konta Art d.o.o., receive the minutes. Such an official report of an independent body shall be deemed relevant and sufficient to complete the complaint procedure.

4.6. Warranty period

The warranty period in connection with the defect of the purchased Artwork lasts for two years from the date when the Customer received the Artwork. The warranty period is valid provided that the Customer maintains the Artworks in accordance with the instructions set out in these Terms of Use.

5. PAYMENT METHODS

We offer you a secure purchase through our Internet store, the payment methods are as follows:

5.1. Payment by credit and debit cards

We accept the following credit and debit cards, one-time payment:

- - Maestro
  - MasterCard
  - MasterCard Electronic
  - Visa
  - Visa Electron
  - V PAYMENT

Following credit and debit cards are accepted for payment in installments (from 2 to 24 installments):

- - MasterCard
  - Visa

5.2. Payment by order generated by the Internet store:

- - Bank transfer payment (General payment slip or Internet banking)

5.3. Payment via PayPal internet service:

- - PayPal

5.4. Payment without Internet store

- - Customer can send an inquiry to the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it.

5.5. How the card payment system works

Carefree use secure purchases through our Internet store, i.e. secure payment with cards in real time, under the auspices of Zagrebacka banka d.d. (member of UniCredit Group). The card payment system is based on the 3-D Secure standard, which currently offers the most secure credit and debit card payment solution in the online environment. If your card participates in the 3-D Secure program, you will be asked for additional authentication to confirm that you are using the card. The 3-D Secure program offers additional protection to the cardholder.

The Customer browses our web store on his device, selects the Artwork, fills the cart and after he has finished selecting the Artwork he wants to buy, the iCheckout process begins.

By pressing the "BUY" button starts the payment process, in case you choose to pay by card, www.josipkontaart.com redirects you (http post method with certain parameters) to the mStart Internet Payment Gateway (hereinafter: IPGW).

The Customer further fills in the form on the IPGW server in which he enters the necessary data for the realization of the card transaction: type and number of the card, CVC - Card Verification Code - the number for card verification and its expiration date.

If the bank approves the request, the transaction amount is transferred from the Customer's account to the account of Josip Konta Art d.o.o. according to the valid contract with the bank (this process takes three working days). The bank returns a response on the status of the transaction (approved or rejected) to the IPGW.

After the Customer completes the transaction, regardless of the result (successful/unsuccessful transaction), IPGW redirects it to the appropriate website www.josipkontaart.com; a successful transaction is redirected to a "success URL", a failed transaction to a "failure URL".

In this process, the website www.josipkontaart.com receives all the necessary information on the status of the transaction (approved or rejected, approval number, order number, transaction number, etc.).

Upon receipt of payment, Josip Konta Art d.o.o. will begin processing your order and preparing the Artwork for delivery.

5.6. Bank transfer payment

When choosing this method of payment, Customer will receive an offer to e-mail address with all the information required for payment, including the account number to which Customer need to pay the value of the order. Your can then make the payment using internet banking or the way you normally pay your bills.

Upon receipt of payment, Josip Konta Art d.o.o. will begin processing your order and preparing the Artwork for delivery.

5.7. Payment without Internet store

The Customer can send an inquiry to the e-mail addressThis email address is being protected from spambots. You need JavaScript enabled to view it., after which Josip Konta Art d.o.o. forwards the proforma invoice for payment with all the necessary data for payment to the e-mail address of the Customer. Upon receipt of payment, Josip Konta Art d.o.o. will begin processing your order and preparing the Artwork for delivery.

Upon receipt of payment, Josip Konta Art d.o.o. will begin processing your order and preparing the Artwork for delivery.

5.8. PayPal online payment for PayPal users

If Customer choose to pay via PayPal, www.josipkontaart.com will redirect Customer to PayPal. You can find more about PayPal at https://www.paypal.com/hr/webapps/mpp/home.

Upon receipt of payment, Josip Konta Art d.o.o. will begin processing your order and preparing the Artwork for delivery.

5.9. Payment fees

Each of the above methods of payment may include a fee prescribed by the terms of the place of payment. This fee is borne by the Customer himself and it is not recoverable from Josip Konta Art d.o.o.

6. INTELLECTUAL PROPERTY

6.1. Copyright and permissions

The content of www.josipkontaart.com website is protected and Josip Konta Art d.o.o. exercises the exclusive right to use it. For any commercial use of the content on the www.josipkontaart.com website you must first contact Josip Konta Art d.o.o. at This email address is being protected from spambots. You need JavaScript enabled to view it..

All materials contained on the website www.josipkontaart.com are the exclusive right of Josip Konta Art d.o.o., or are used with express permission and we are the right holders and/or right holders of trademarks and/or designs. Any copying, distribution, transfer, distribution, linking, deep linking or other modification of this website without the express written permission of Josip Konta Art d.o.o. is strictly forbidden!

The website www.josipkontaart.com contains material protected by copyright, trademark, design and other information covered by other rights of natural or legal persons, including, but not limited to text, software, photographs, videos, graphics, music, sound.

The entire content of the website www.josipkontaart.com is in accordance with Croatian laws and regulations. End user may not modify, publish, transmit, participate in the transmission or sale, create derivative works or in any way exploit any content, in whole or in part. The Visitor/User/ Customer may download, print, and store the copyrighted material only for their own use. No part of this site may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without the express written permission of Josip Konta Art d.o.o.

7. INSTRUCTIONS FOR MAINTENANCE OF ARTWORKS

The Artworks in our offer can be sculptures, oils on canvas and pastel drawings. In the text, the term Artwork includes all types of artworks that may be in our offer - sculptures, oils on canvas or pastel drawings, unless otherwise indicated, then the text will say Artwork type of sculpture, Artwork type oil on canvas or Artwork type pastel drawing.

7.1. Maintenance of bronze sculpture

7.1.1. In general

The sculptures in our offer are usually made in patinated bronze, unless otherwise indicated. Sculptures made in patinated bronze can be exhibited in the interior and exterior. Sculptures in patinated bronze require maintenance, especially if they are exposed to the weather. In this case, the bronze must be protected at least once a year with a wax to protect the patinated bronze, and the stone plinth should be protected with a stone protection agent that has a water-repellent function.

7.1.2. Bronze patina changes

Bronze patina can to some extent change its shades due to the action of external influences and due to the natural oxidation of bronze. Mild changes in the bronze patina are not considered damage and/or malfunction. If you expect that there should be no changes to the bronze patina, especially if you plan to place the sculpture in the exterior, please do not buy a sculpture made of patinated bronze.

7.1.3. Means for maintaining patinated bronze

Never use any chemicals, cleaning solutions, stain removers or any other unknown or previously untested substances to clean the surface of the sculpture. Avoid exposing the sculpture to the following chemicals, including but not limited to: grass and tree fertilizers, chlorine, pesticides, sprays and mists, window cleaners, ammonia, or other common household products. Untested chemicals will adversely affect the patina.

Look for proven products for cleaning and protecting patinated bronze on the market.

7.1.4. Hand tools for maintaining patinated bronze

NEVER use abrasive cleaning pads, steel wool or sandpaper on the sculpture. The use of such materials will damage the surface of the sculpture and require finishing and repair of the sculpture. Maintain sculptures with non-abrasive soft textile cloths, non-abrasive soft sponges or very soft brushes.

7.1.5. Bronze-steel joint

Do not place the bronze sculpture directly on a steel base. The merging of these two different metals, especially when wet, will eventually cause a chemical reaction called electrolysis (in which case the metals can decay). To avoid electrolysis, bronze sculptures can be placed on a steel base by placing a rubber, silicone or plastic pad between the two metals, ensuring that the metals do NOT join.

7.1.6. Cleaning and maintenance patinated bronze

Bird droppings should be washed immediately from the sculpture. If dust, dirt, tree resin, plant remains, insect remains, etc. accumulate on the sculpture, the sculpture should be washed with clean warm water and a clean non-abrasive soft textile cloth. If the sculpture looks dry or matte, coat the sculpture with sculpting wax. Coated with protective wax for sculptures should be done at least four times a year: early spring, twice during the summer months and late autumn. The method of applying the wax and the conditions for applying the wax (eg the temperature of the surface of the sculpture during waxing) should be in accordance with the instructions of the wax manufacturer for the protection of the sculptures.

7.1.7. Placing the sculpture in a humid environment

It is good practice to regularly maintain the sculpture with a clean non-abrasive soft textile cloth. In this way, the accumulation of dirt and smog and bird droppings from the sculpture is regularly removed, which will facilitate maintenance.

If you plan to place the bronze sculpture in a fountain, where the sculpture will be constantly sprayed with water, certain precautions must be taken. Your fountain should be equipped with the necessary filter. If your area has hard water, it is necessary to install filters that filter minerals and salts, so that the negative impact of water on the patinated bronze sculpture is as small as possible. Before placing a sculpture in such an environment, seek consultation with your landscape designer or planner. In such conditions, the sculpture will need to be coated with a protective wax much more often (we recommend every 2 months) to maintain the surface appearance. However, positions where the sculpture is constantly sprayed with water can still lead to a change in the color of the patina, which is considered normal for sculptures placed in humid environments.

Never spray the bronze sculpture with chlorinated water, or place the sculpture next to a swimming pool or jacuzzi. Chlorine is extremely corrosive and is likely to corrode metal and damage patina.

7.1.8. Environment with high salt content

Areas near the sea will have a more aggressive impact on the appearance of the patina of the bronze sculpture. A bronze sculpture placed in an area where the air is saturated with salt will cause much faster changes on the patina. The oxidation process can also cause more extreme changes on the patina that are generally considered beautiful. The buyer should be aware that in coastal areas these changes are most likely to occur.

7.1.9. Natural wear and aging

The natural course of bronze aging is inevitable, even when maintained, the patina will slowly change its appearance. This is highly desirable and is considered part of the joy of owning a fine bronze piece. Although bronze is very durable and will last for centuries, it must be accepted that patina will change its appearance over time.

7.2 Maintenance of oil on canvas and pastel drawings

Oils on canvas and pastel drawings on offer can be framed or frameless, or as will be indicated in the descriptive text.

7.2.1. How to handle paintings

Grasp/hold the image by the painting frame. Do not touch the surface of the painting to avoid leaving natural oils on the skin. The oil painting canvas is flexible, so do not place a solid object in front of and / or behind the image that could leave a dent in the image to cause a crack.

7.2.2. Painting transport

When transporting, pack the painting in cardboard or thin plywood on both sides of the painting and protect it with a bubble wrap and prevent the painting from shifting to protect the image during transport. Also protect the corners of the painting, especially if the painting is framed by a decorative frame. Such a protected painting should be transported in a wooden crate.

7.2.3. Painting storage

When you want to store a painting, place it in a wooden box of appropriate size and secure the painting to avoid movement. Do not store the painting in your attic or basement as the environment in these rooms is not conducive to paintings.

7.2.4. Environmental impact on paintings

Do not expose the painting to direct and / or extreme sunlight, UV rays, cold or humidity. These conditions will cause the paint to fall off, weaken the canvas over time, and eventually damage your painting.

7.2.5. Painting positioning

Hang the painting in a place where it is not exposed to extreme temperatures and humidity. Do not hang the painting near windows, fireplaces, heaters, radiators or place it in rooms with a lot of moisture.

For heavier paintings, we recommend using two painting hanging hooks to provide enough support and balance. The painting should be high enough for people to see it, but not too high so as not to burden the viewer’s neck. We recommend that the center of gravity of the painting be placed 150 cm from the floor. If the painting is hung above a sofa or other seating area, the painting should be placed above the head height of the person sitting.

7.2.6. Painting cleaning

Use a soft brush to dust the surface of the painting to prevent dust from accumulating. For painting protected by maintenance glass, use a soft textile cloth.

8. PRIVACY POLICY

8.1. Privacy Statement

This Privacy Statement applies to the confidentiality of personal information collected during your visit to www.josipkontaart.com, during your conversation with us, during the resolution of contracts or problems encountered using www.josipkontaart.com, during the resolution of problems in the process registration Registered customer, i.e., in the purchase process without registration on the website www.josipkontaart.com.

8.2. Instructions to Users and Customers

Customers in the Internet store on our website www.josipkontaart.com (hereinafter: Customers) and users who view the offer on www.josipkontaart.com (hereinafter: Users) are instructed to read all of the above in this Privacy Statement in order to easier to understand what data Josip Konta Art d.o.o. collects and processes, for what purpose, on the basis of what legal basis, with whom and why it shares them, what protective measures they implement, what are your rights to access personal data, correction, deletion of your right to object.

Josip Konta Art d.o.o., Croatia, Zagreb, Radnicka cesta 80, as a service provider of the Website www.josipkontaart.com complies with applicable regulations in order to protect the privacy of its customers or users, and in particular the General Regulation on Personal Data Protection of the European Union.

This document describes how the processing manager of Josip Konta Art d.o.o., Croatia, Zagreb, Radnicka cesta 80 (hereinafter: Josip Konta Art d.o.o.) processes personal data.

8.3. Contact our data protection officer

For all questions that interest you in connection with this document, or if you have questions about personal data, you can contact our data protection officer via This email address is being protected from spambots. You need JavaScript enabled to view it..

8.4. Understanding and accepting the processing of personal data

By registering the User as a Registered Customer on the website www.josipkontaart.com by the User, or the Customer who makes a purchase without registration, clicking (confirmation) of the offered window with the query "I have read and agree to the Terms of Use" confirms that he has read, understood and agrees to the processing of personal data as set out in this Privacy Statement, which is an integral part of the Terms of Use at www.josipkontaart.com.

8.5. What type of personal data we collect and process and on what legal basis

The User or the Costumer, by entering his personal data, after registration, and in case of purchase, enters into a contractual relationship with Josip Konta Art d.o.o. which is the basis for purchasing Artworks and/or ordering services in accordance with the offer on the website www.josipkontaart.com. The processing of your personal data in the latter case is necessary for the execution of the Contract in which you as a Customer is the party to the proceedings and/or in order to take action at the request of the User or the Customer before concluding the Contract.

8.6. Newsletter, optional

Optional, newsletter - when registering a user for the User who receives newsletter - notifications about Artworks, events and special offers of the website www.josipkontaart.com, Josip Konta Art d.o.o. will ask the User to enter information about himself (personal data): name (optional) and e-mail address. The legal basis for the processing of your data is consent. Therefore, the User who signs up to receive newsletter - notifications about Artworks, events and special offers by entering their data on the website www.josipkontaart.com and by double confirming the correctness of the e-mail address, gives consent to the processing of his personal data. User can withdraw his consent to receive the newsletter at any time by sending a "STOP NEWSLETTER" notification to the Personal Data Protection Officer via the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it..

8.7. Insight into your data and consents

Josip Konta Art d.o.o. may have access to certain information from your computer, such as the date and time of access to the website www.josipkontaart.com, information about the hardware, software, or Internet browser you are using, as well as about your computer's operating system and application version and language settings. We may have access to information about clicks and the duration of your visit to www.josipkontaart.com.

8.8. Password care

Josip Konta Art d.o.o. recommends Users/Customers to take care of their login password for any account that may be offered on the website www.josipkontaart.com. When choosing a character combination for a password, we recommend that you combine uppercase and lowercase letters and numbers, and that you use a password of at least six characters. We recommend changing the password periodically (at least once a year).

8.9. For what purpose we collect and process your personal data

Josip Konta Art d.o.o. collects and processes personal data of the Customer of the website www.josipkontaart.com for the purpose of conducting a secure verification of the authenticity of Customer accessing the website www.josipkontaart.com, realization of the Contract on purchase and sale of Artwork and/or services, delivery of Artwork to the Customer, communication with the Customer, possible legal procedures related to the implementation of the Contract, and partly we apply automated processing processes in order to constantly improve our processes in the interest of Customer, to make the offer for the Customer more individual and to adapt offer of Artwork and/or services to the habits and needs of Customer.

8.10. Failure to provide the requested information to us

In the event that the Users/Customers does not provide the required information that is determined as mandatory to perform the requested or expected activity, the service will not be feasible because without the requested data the activity will not be technically feasible.

8.11. Age limit

We do not collect data on children. If we determine that such information has been passed on to us without the consent of the parents or guardians of children under the age of 16, we will remove it without delay. Anyone under the age of 16 may not use the www.josipkontaart.com website. No part of the website www.josipkontaart.com is designed to attract a person under 16 years of age.

8.12. Processing of personal data in the process of payment by credit and debit cards

Josip Konta Art d.o.o. at the time of payment on the website www.josipkontaart.com, as a condition for payment of Art and / or services by credit or debit cards requests from the Customer information for activating the payment process through the company mStart plus d.o.o., Croatia, Zagreb, Slavonska avenija 11a, VAT ID: 34164006371 , provider of processing and payment services (credit or debit) cards, contractual partner of Josip Konta Art d.o.o. and the Executor of personal data processing in this case.

For the above purpose, the personal data of the Customer (name and surname of the Customer, address of the Customer, data from the Customer's card) are temporarily stored at mStart plus d.o.o., Croatia, Zagreb, Slavonska avenija 11a, VAT ID: 34164006371, which stores this data in accordance with PCI DSS certification, (Payment Card Industry Data Security Standard) is a global minimum standard for organizations and merchants who handle card data of major global issuers, such as; Maestro, MasterCard, MasterCard Electronic, Visa, Visa Electron, V PAY.

Banks require PCI DSS certification for all entities that process card data from these issuers. mStart has a Level 1 PCI DSS certificate, which includes the processing of online transactions. PCI DSS certification is the highest level of protection and storage of confidential data. The customer activates the process of card processing and payment by confirming (clicking) on the "Buy/Pay" link.

Josip Konta Art d.o.o. at no time does it dispose of, collect, or process personal data entered for the purpose of processing and charging cards. In case you are interested in the details about your personal data collected for the mentioned purpose, the Customers are asked to be informed about the processing of personal data by mStart d.o.o. on the website https://mstart.hr/pravila-privatnosti/.

Josip Konta Art d.o.o. warns the Customer to take care of the data stated on the card so that this data would not be available to third parties and so as not to be misused.

The website www.josipkontaart.com allows customers to pay via the Pay Pal service. Pay Pal is a separate service for payment and storage of card data owned by PayPal Pte. Ltd. In order for a customer to use this service, he must register in the purchase process or be pre-registered on the Pay Pal service.

Josip Konta Art does not at any time dispose of, collect or process personal data entered for the purpose of processing and payment of cards via Pay Pal. Customers are instructed to be informed about the processing of personal data related to Pay Pal by PayPal Pte. Ltd. on the website where the payment process takes place: https://www.paypal.com/hr/webapps/mpp/paypal-safety-and-security.

8.13. With which recipients we share your personal information

Josip Konta Art d.o.o. will not share the personal data of the User or the Customer with other parties except in the following cases and situations when required by positive regulations.

Josip Konta Art d.o.o. will, when required by the implementation of the Contract for the purchase of Artwork and/or services ordered by the Customer or when required by the applicable positive regulation of the Republic of Croatia, share the personal data of the Customer with:

- - To the providers of distribution services (courier service) of Artwork with whom he has a permanent contract and for that purpose to fulfill orders, deliver a shipment, send ground mail and e-mail. The distribution service provider may request the Customer to inspect his identity card at the time of delivery of the shipment during the personal collection of the Artwork, all for the purpose of the delivery service and records of who took over the shipment. If the Customer refuses to provide this information, the shipment will not be delivered to him.
  - Sponsors of prize competitions (optional) in the process of handing over the prize to the prize winner, when Josip Konta Art d.o.o. who is the organizer of the prize competition in the rules of the prize competition indicates that the delivery of the prize to the winner will be organized by the sponsor.
  - mStart plus d.o.o., Croatia, Zagreb, Slavonska avenija 11a, VAT ID: 34164006371 which is the provider of the online authorization service for the purpose of processing transactions initiated by the Customer when purchasing the Artwork and/or service on the website www.josipkontaart.com.

8.14. Information about you collected by Google

Josip Konta Art d.o.o. uses services provided by Google LLC and its affiliates, including YouTube, Android, and services provided on third-party websites, such as advertising services (hereinafter: Google).

These rules do not apply to services that have separate privacy rules and this does not apply and they do not include Josip Konta Art d.o.o. privacy policy, however in accordance with the regulations related to personal data protection Josip Konta Art d.o.o. is obliged to inform its users about the data collected by Google LLC by providing its services to other legal entities and individuals. The information that Google collects includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including operator name and phone number, and application version number. In addition, Google collects information about the interaction of applications, browsers, and devices with Google services, including IP address, crash reports, system activity, and the date, time, and referral URL for the respondent's request.

Google collects information when a Google service on your device contacts Google servers, such as when you install an app from the Play Store or when the service checks for automatic updates. If you use an Android device with Google applications, your device periodically contacts Google servers to provide device information and connect to our services. This includes information such as device type, mobile operator name, crash reports, and applications you have installed.

8.15. Information about your activities collected by Google

For example, Google collects information about your activities on Google services in order to recommend a video on YouTube that you may like. Activity data collected by Google may include:

- - the terms you are looking for
  - videos you watch
  - display and interact with content and ads
  - data on voice and audio activity when using audio features
  - purchasing activities
  - people you interact with and share content with
  - activities on websites and third-party applications that use our services
  - Chrome browsing history that you synced with your Google Account

If you use Google services to make and receive calls or send and receive messages, Google may collect phonebook information such as your phone number, the number you called, the number that received the call, the numbers to which calls were diverted, the time and date of the call. and messages, call duration, routing information, and call types.

You can find and manage activity data stored in your Google Account.

8.16. Location information collected by Google

Google collects information about your location when you use specific Google services. Your location can be determined with different levels of accuracy based on:

- - GPS
  - IP address
  - sensor data on the device
  - information about things near your device, such as Wi-Fi access points, mobile transmitters, and Bluetooth-enabled devices

In some circumstances, Google also collects information about you from publicly available sources. For example, if your name appears in a local newspaper, Google's search engine may index that article and show it to other users when they search for your name.

It's important to note that Google may also collect information about you from trusted partners, including marketing partners who provide information about potential users of Google business services and security partners who provide us with anti-abuse data, as well as advertisers to provide ads and research services in their name.

8.17. For what purposes does Google collect your information?

Google may use your information to ensure the proper functioning of its services, for example by monitoring downtime or resolving issues you report. Furthermore, Google uses the data for analytical and measurement purposes. For example, Google analyzes the data about your visits to Google sites and uses the data about the ads you interact with.

When you visit sites that use Google Analytics, Google and a Google Analytics user may associate information about your activity on that site with activity on other sites that use Google advertising services. The information collected, such as your email address, is used by Google to interact directly with you. For example, it may send you a notification if it detects suspicious activity, such as an attempt to sign in to your Google Account from an unusual location, or it may notify you of upcoming changes or improvements to services.

In the event that you contact Google, Google will record a record of the request to help resolve your issue.

Google uses automated systems that analyze your content to provide customized search results, customized ads, or other features tailored to how you use our services.

Google also analyzes your content to detect abuse, such as unwanted, malicious, or illegal content. Algorithms are also used to identify patterns in Google data. For example, Google Translate helps people communicate in different languages by detecting common language patterns in the phrases you're looking for translation for.

For the purposes described above, Google may combine the data collected from its services and all of your devices. Depending on your account settings, your activity on other sites and other applications may be linked to your personal information in order to improve Google services and the ads that Google displays.

If other users already have your email address or other identifying information, Google may show them your publicly visible Google Account information, such as your name and photo. For example, they can more easily recognize the email you send them.

8.18. Your privacy controls collected by Google

You have choices regarding the information that Google collects about you and how it uses it.

This section describes the main privacy management controls. You can visit a privacy settings check through which you can view and customize important privacy settings. Visit Check privacy settings, Data management, and view and update data. When you are logged in, you can always view and update your information by visiting the services you use. Google has also set up a place where you can view and manage the data stored in your Google Account.

The following controls are available in your Google Account:

- - Privacy controls
  - Activity controls

8.19. Specify the level of privacy and the types of activities you want to save to your Google Account

Ad settings:

- - Manage your ad settings that appear on Google and on sites and applications that display ads in partnership with Google. You can change your interests, choose whether your personal information is used to display relevant ads, and turn certain advertising services on or off. Google allows you to manage the information that others see about you on Google services.

Shared endorsements via Google:

- - Choose whether your name and photo appear next to your activities, such as reviews and testimonials that appear in your ads.

Information you share:

- - Determine who you want to share information with through your Google Account.

Google also provides ways to view and update your data:

- - On the My Activity page, you can view and control data generated by your use of Google services, such as your past searches and visits to Google Play. You can view your activity by date and topic, and you can delete it in part or in full.

Google Dashboard:

- - You can use the Google Dashboard to manage data related to specific products.

Your personal information:

- - Manage your contact information such as name, email address, and phone number
  - When you are not logged in, you can manage the data associated with your data
  - Customize your search while logged out: Choose whether your search activity will be used to offer relevant results and recommendations
  - YouTube settings: Pause and delete YouTube search history and YouTube viewing history
  - Manage your ad settings on sites and applications that run ads in partnership with Google

Export, remove and delete data:

- - Optionally, you can export a copy of content from your Google Account to back up or use on a service outside of Google
  - Request the removal of content from certain Google services based on applicable laws

To delete your data, you can:

- - Delete content from certain Google services
  - Search for and then delete specific items from your account via the My Activity page
  - Delete certain Google products, including data associated with them
  - Delete entire Google Account

Browser settings:

- - For example, you can configure your browser to indicate when Google places a cookie in your browser. You can also configure your browser to block all cookies from a specific domain or all domains. Please note that Google's services rely on cookies, for example, to remember your language settings.

Device settings:

- - Your device may have controls that determine what data Google may collect. For example, you can change location settings on an Android device.

Finally, there is the Inactive Account Manager, which lets you give someone else access to parts of your Google Account in case you can no longer use it.

Other websites - Josip Konta Art d.o.o. is not responsible for all methods and working conditions of third parties.

8.20. Social networks: Facebook, Google (YouTube channel), Instagram and Twitter

Josip Konta Art d.o.o. collects and processes personal data through user interactions on social networks such as Facebook, Google (YouTube channel), Instagram and Twitter.

Josip Konta Art d.o.o. that is, the responsible persons appointed by Josip Konta Art d.o.o. have access to messages and / or posts on the mentioned social networks. However, personal data collected through them, especially those contained in the messages, Josip Konta Art d.o.o. does not store or further process except for the purposes stated in this document. Josip Konta Art uses a business profile using the services of Facebook, YouTube and Instagram and Twitter, and you can view their Privacy Policy or Privacy Statements as well as the way they use your personal information at the following locations:

- - FACEBOOK online https://www.facebook.com/policy.php
  - YOUTUBE online https://policies.google.com/privacy?hl=hr
  - INSTAGRAM online https://help.instagram.com/519522125107875
  - TWITTER online https://twitter.com/en/privacy

In case you have questions regarding the collection and processing of data by Facebook, YouTube, Instagram and/or Twitter or you want to exercise any of your rights guaranteed by the General Data Protection Regulation, please contact:

8.21. Facebook

FACEBOOK IRELAND Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland

Contact from the data protection officer: https://hr-hr.facebook.com/policy.php, https://www.facebook.com/help/contact/540977946302970

If you are not satisfied with the way your personal data is collected and processed, you can contact the leading supervisory body of Facebook, the Irish Data Protection Commissioner or the Personal Data Protection Agency of the Republic of Croatia.

8.22. Youtube

Google Ireland, Ltd., Gordon House Barrow St, Dublin 4, Ireland

Contact from the data protection officer: https://support.google.com/policies/contact/general_privacy_form

8.23. Instagram

FACEBOOK IRELAND Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irska

Contact from the data protection officer: https://hr-hr.facebook.com/policy.php, https://www.facebook.com/help/contact/540977946302970

8.24. Twitter

Twitter Inc, Market Square, 1355 Market St #900, San Francisco, CA, United States

Contact from the data protection officer: https://help.twitter.com/forms/privacy

8.25. Transfer your data to the US

Given the above, and that Josip Konta Art d.o.o. uses tools and services of social networks that do not operate in the European Union, we are obliged to inform you how these third parties who manage social networks may transfer your data to the USA, where your data is shared with intelligence services in accordance with regulations in force in the USA.

8.26. Storage of personal data

We care about the protection of your personal data and that is why we have launched mechanisms that will enable an even higher level of your protection. We will additionally inform you about all the measures taken within this Privacy Statement, and we will amend our internal documents upon completion of the ongoing procedures.

Josip Konta Art d.o.o. stores the personal data of registered Users/Customers of the Website www.josipkontaart.com for the period until the purpose of processing is achieved, which is the period until the moment when the registration is active and six months after the termination of the registration of the User/Customer. In the specified period, possible complaints from the previous period will be resolved. Josip Konta Art d.o.o. stores the personal data of registered Users of the newsletter recipient (optional) or the Customer for the period while the purpose of processing is being achieved, which is the period until the moment when the registration is active.

Personal data processed on the basis of consent will be stored until it is withdrawn, and we would like to emphasize that the consent will be renewed via a pop-up window at the end of one year from the date of granting it, or one year from the subsequent update of settings.

8.27. What privacy rights do you have

Please note that at any time you are entitled to Josip Konta Art d.o.o. request the following:

- - To give you access to your personal information. Josip Konta Art d.o.o. you can ask what personal information we use, and you can request access to that personal information. You have the right to know the purpose of the processing, which categories of your personal data we store, the authorities or categories of authorities with whom we share your personal data, the retention period, as well as the source of the data in case the data is collected indirectly. You can contact us if you want a copy of some or all of the personal information we hold about you.
  - Request correction of incorrect data. We want your personal information to be accurate and up to date. You can ask us to correct or remove information that you think is inaccurate or out of date.
  - Request the deletion of personal data. You can ask Josip Konta Art d.o.o. to stop processing or to delete your personal data. If we need your personal data to perform a contractual obligation to you, Josip Konta Art d.o.o. could cease to be capable of performing such contractual obligations. Also, if your personal information is needed in order to be able to fulfill certain legal obligations (eg tax obligations), your request may not be able to be fulfilled.
  - Restricting access to your data (us and / or third parties) in certain processes or in full. If you want to challenge the accuracy of the data, or we no longer need personal data for processing purposes, but you need them to establish, execute or process legal claims or you have objected to processing on grounds we consider legitimate, you have the right to restrict personal data processing.
  - File a complaint in the way we use your information. Remember that you have the right to object to the processing of personal data based on the legal basis that Josip Konta Art d.o.o. considered legitimate.
  - Require the transfer of data to another processor (transferability of rights). If the processing is based on your consent or is done by automatic means, you have the right to ask Josip Konta Art d.o.o. data transfer to another processor. If you are not satisfied with how we have collected or used your personal data, you can file a formal complaint with the Personal Data Protection Agency.

8.28. Rules for handling "cookies"

In order to maintain the website and ensure that its functionalities are at the expected level Josip Konta Art d.o.o. uses a technology known as "cookies". A cookie is a small piece of information that a website stores on a visitor's computer or mobile device. The cookie allows the website to "remember" the actions of visitors from previous visits. Most browsers allow the use of cookies, but the user can delete them at any time or set a ban on storing them in the browser. The most common reasons for using cookies are: identifying visitors, remembering specific user preferences, helping to enter information that has already been entered during previous visits, collecting data for analysis and promotional campaigns.

We have access to the aforementioned categories of personal data either on the basis of the consent shown to you upon arrival at www.josipkontaart.com via a pop-up window, or on the basis of a legitimate interest. Listed below only in cases of cookies that are necessary for the functioning of the website www.josipkontaart.com.

8.29. Cookies can be classified in the following ways

By duration:

- - Temporary cookies - are stored on your computer and are automatically deleted when you close your web browser. They allow the website to get temporary information, such as comments or shopping cart status.
  - Persistent cookies - remain in your web browser even after closing and usually have an expiration date. They store information such as username and password, which allows you to use the "remember me" functionality when logging in, so you don't have to enter your username and password every time you visit www.josipkontaart.com. Www.josipkontaart.com uses persistent cookies to facilitate access to registered users.

By legal entity they come from:

- - First-party cookies - they come from the website you have visited, and can be temporary or permanent. They allow websites to store data that is used when a user visits the website again.
  - Third-party cookie - There are several external services that store limited cookies for the user (e.g., Facebook, Instagram, Google Analytics and AdWords).

By purpose:

- - Necessary cookies: They are crucial for the use of the website and without the same pages it does not have its full functionality. Functional cookies may include cookies that provide the service requested by the user.
  - Tracking and analytics cookies: Collected anonymously, they cannot track user activities on other Internet sites and are used to monitor user behavior and for the purpose of measuring audience behavior and compiling reports for website improvements.
  - Marketing cookies for personalizing your offer and targeting and advertising. They are used to display ads relevant to the user and his interests. These cookies can also be used to measure the effectiveness of a campaign that a user has been in contact with while visiting a website.

What options are available to you?

- - Josip Konta Art d.o.o. Allows you to update your cookie settings at any time. You can also delete cookies at any time.
  - In the settings you can choose which cookies you want to accept.

8.30. Modification of the Privacy Statement

This Privacy Statement, Josip Konta Art d.o.o. may change it at any time by posting the amended text of the Privacy Statement on the www.josipkontaart.com website. That is why Josip Konta Art d.o.o. invites Users and/or Customers to periodically review this Privacy Statement which will indicate new changes, if any. If the User and/or the Customer does not agree with this Privacy Statement, we instruct the User and/or the Customer to leave and not access and use the website www.josipkontaart.com.

The change to the privacy statement takes effect immediately after its publication on the website www.josipkontaart.com.

8.30. Other websites

Josip Konta Art d.o.o. is not responsible for the ways and conditions of work of third parties.

9. GENERAL PROVISIONS

9.1. Procurement and maintenance of equipment

The Visitor/User/Customer is responsible for the purchase and maintenance of its computer equipment, including all software and hardware it owns and uses, as well as other equipment necessary to access and use this website and all related costs. Josip Konta Art d.o.o. is not responsible for any damage to end-user equipment that may occur using this website www.josipkontaart.com.

9.2. Equipment and service costs

The services provided to you by the website www.josipkontaart.com do not include costs incurred by you using computer equipment and services to access our site. Josip Konta Art d.o.o. is not responsible for telephone costs or any other costs that may be incurred.

9.3. Internet store availability

The availability of the online web store is 00-24 h all 365 days of the year. Although Josip Konta Art d.o.o. strives to provide the best possible service, Josip Konta Art d.o.o. cannot guarantee that the services at www.josipkontaart.com will suit your needs. Access to the website www.josipkontaart.com may sometimes be unavailable due to regular maintenance or the initiation of new content.

9.3. Errors on the Internet store

If you notice an error on www.josipkontaart.com, please report it to This email address is being protected from spambots. You need JavaScript enabled to view it. so that we can fix it as soon as possible.

9.4. Prohibitions

Visitors/Users/Customers of the www.josipkontaart.com website must not associate this website with the publication or transmission of any material that threatens or in any way violates the rights of others, any material that is inherently illegal , threatening, abusive, defamatory, interferes with or threatens privacy, that is vulgar, obscene or otherwise undesirable in measured communication, that encourages illegal activities or otherwise violates any regulation, and that, without express, prior, written permission of Josip Konta Art d.o.o. contains advertising or promotion of any products and services. End user may not use this website for advertising or perform any commercial, religious, political, or non-commercial advertising.

9.5. Violation of these Terms of Use

Violation of these Terms of Use and/or misuse may result in civil action and/or prosecution of the perpetrator for infringement of copyright, trademark rights, or any other form of intellectual property.

9.6. Language of communication

The language of communication at www.josipkontaart.com is Croatian and English.

9.7. Legal disputes

The headquarters of Josip Konta Art d.o.o. is in Zagreb, in the Republic of Croatia. Legal disputes that may arise because of using the website www.josipkontaart.com (unless otherwise stated in a special agreement) are within the jurisdiction of the court in Zagreb, Croatia and will be resolved in accordance with Croatian law. By using the website www.josipkontaart.com, the Visitor/User/Customer agrees that any controversy or claim arising out of or in connection with these Terms of Use or in connection with its implementation is within the jurisdiction of the court in Zagreb.

10. OUR DATA

10.1. Administrative headquarters

Josip Konta Art d.o.o. for trade and services

"Zagrebtower"

Radnička cesta 80

Zagreb HR-10000

Croatia

VAT ID: HR61409535449

EORI: HR61409535449

EUID: HRSR.080927167

Member of the Management Board: Ivan-Josip Konta

Share capital: HRK 20,000.00 paid in full